LEGAL REFERENCE

Privacy Policy jo aapke liye likha gaya

tennis24 par aapka account, payment information aur gaming history sab kuch surakshit rakhna hamara socho-samajh ka sab se pehla kaam hai. Hum batate hain ke aapka data kaise...

Encryption aur SecurityPakistan ke Qaanoon ke MutabiqAapka Control, Har Waqt
tennis24 Privacy Policy jo aapke liye likha gaya

Hum kaise aapka data rakhte aur sambhaalte hain

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE RABITA KAREN

Agar aapko privacy se mutalliq sawaal ho

Agar aap apne data ke bare mein kuch jaan na chahte ho ya kisi privacy issue ko report karna chahte ho, hamari support team available hai. Aap email, live chat ya support ticket ke through humse roz baat kar sakte ho. Hum 24 ghante ke andar javaab de dete hain.

Team online

Email Support

[email protected] par likho aur apne account ke saath jo bhi privacy concern hai usay detail mein batao. Hum aapka request 24 ghanton mein handle kar denge.

Live Chat

Hamara support team aapke account dashboard mein live chat ke through har waqt maujood hai. Apna privacy question pocho aur turant jawab pao.

Support Ticket

Account settings mein jao, 'Privacy Request' select karo aur apna sawaal likho. Ticket number de denge aur tracking easy hogi.

SECURITY KE TAREEQE

Hamara data protection framework

Tennis24 apne systems ko hamesha update rakta hai taa ke latest security threats se bacha ja sake. Hum third-party security audits karte hain aur encryption standards ko follow...

SSL Encryption

Sab transactions aur login attempts SSL/TLS protocol se encrypted hain. Data transfer ke doran koi third party nahi dekh sakta...

Two-Factor Authentication

Aap apne account par 2FA enable kar sakte ho taa ke sirf aap hi login kar sako. Email aur SMS...

Data Isolation

Har player ka data alag database mein segregated hota hai. Ek account ka breach doosre accounts ko affect nahi kar...

Regular Audits

Hum quarterly security reviews karate hain aur vulnerabilities ko test karte hain. Third-party auditors hamara infrastructure check karte hain.

Compliance Team

Hamara dedicated compliance officer sure karta hai ke hamara policies Pakistan ke data protection laws ke mutabiq hain.

Incident Response

Agar koi data breach ho, hum 48 ghanton mein affected users ko notify karte hain aur necessary steps batate hain.

Hamara policy aapke rights par zor deta hai

Tennis24 ka privacy policy sirf legal text nahi hai – yeh aapke control ko define karta hai. Aap apne data ko dekh sakte ho, download kar sakte ho...

Data Access RightAap apne sab personal information ko anytime account settings mein dekh sakte ho. Koi bhi data point – gaming history se lekar payment records tak – accessible hai.
Download OptionApna sab data JSON ya CSV format mein download kar sakte ho. Portable aur transparent – hamara tareeqa yeh hai data ownership ka.
Deletion RequestAgar aap account delete karna chahte ho, 30 days ke baad sab personal data wipe ho jaata hai. Legal records sirf tax aur fraud prevention ke liye rehte hain.
Opt-Out MarketingPromotional emails se opt out kar sakte ho. Lekin account-related notifications (withdrawals, security alerts) hamesha bhejenge.
Cookie ControlSettings mein jao aur choose karo ke kaun se cookies allow karne hain. Analytics cookies optional hain; session cookies mandatory nahin.
Third-Party SharingHum aapka data marketing companies ko nahi bechte. Sirf payment processors, fraud-prevention teams aur legal authorities ko share karte hain – sirf zaroori cases mein.
Policy UpdatesAgar hum privacy policy change karen, email se notify karange aur 30 days ka notice denge. Aapko agree karna padega naye terms se.
HAMARA GUARANTEE

Privacy controls jo aapke liye likhe gaye

Tennis24 par privacy sirf policy nahi – yeh aapka account ka core part hai. Account settings mein privacy options clear aur easy hain. Aap apna preference bata sakte...

Account Privacy Settings Har player ke account mein 'Privacy & Permissions' tab hai...
Email Notification Control Marketing emails, promotions, aur account updates – sab ke liye...
Login Activity Log Account security mein apna login history dekho. Device, location, aur...
Payment Method Privacy JazzCash, Easypaisa, SadaPay aur Raast – sab payment details securely...
Data Retention Window Account delete karne ke 30 days baad sab personal data...
Geolocation Transparency Hum aapka location collect karte hain taa ke regional restrictions...

Privacy ke bare mein commonly poocha gaya questions

Hamara primary database secure, encrypted servers par hosted hai jo Pakistan-friendly regions mein hain. Backups multiple locations par store hote hain taa ke data loss na ho. Sab servers compliant hain local data protection laws se.

Nahi, hamara policy clearly likha hai – data marketing ke liye nahi bechte. Sirf payment processors, security vendors aur legal authorities ko share karte hain jab zaroori ho. Har third-party contract mein strict confidentiality clause hota hai.

Account settings mein jao, 'Close Account' option select karo. 30 days ke baad sab personal data delete ho jaata hai. Tax records aur fraud logs legal compliance ke liye minimal period tak rahte hain.

Payment information tokenized hota hai – hamara servers par actual card number save nahi rehta. Sirf reference token stored hota hai. Actual transaction details JazzCash, Easypaisa ya Raast ke servers par secure rehte hain, hamara database mein nahi.

Haan, session cookies login ke liye use hote hain. Analytics cookies optional hain – aap settings mein opt out kar sakte ho. Marketing tracking cookies nahi use karte. Sab cookies mein clear expiration date likha hota hai.

Haan, privacy settings mein jao aur leaderboard visibility ko off kar do. Aapka win history sirf aapke account par visible rahega. Public leaderboards mein aapka nam nahi aayega agar aap private rakhna choose karo.

Major changes mein hum email notification bhejan ge aur 30 days ki notice denge. Aapko naye terms se agree karna padega. Agar aap disagree karo, account delete karne ka option rahega bina penalty ke.